What is a Community Health Center?
A Community Health Center (CHC) is a non-profit, community-based, and patient-directed organization that serves those with limited access to healthcare. CHCs are sometimes referred to as “Federally Qualified Health Centers” because being a CHC requires a federal designation from the Health Services Resources Administration (HRSA), given only after a rigorous and competitive evaluation process. CHCs retain this special designated status by meeting quality, service, compliance, and accountability standards on an ongoing basis.
The health center program started in 1964 as part of the Civil Rights Act to help bring health services to medically underserved areas in rural and urban America. The program began with two health centers – in rural Mississippi and inner-city Boston – and has since grown to roughly 1,500 health centers nationwide. Collectively, health centers comprise one of the country’s largest health systems, serving 34 million people, including 10 million children, 4.1 million seniors, and 428,000 veterans.
Every CHC is unique and reflects the particular needs of the communities it serves. However, there are six fundamental elements they have in common:
- They all serve communities with high medical needs.
- Health centers must provide a comprehensive scope of services that are provided in a coordinated and integrated manner.
- They are non-profits governed by a board comprised primarily of patients, so patients have an active role in directing those services.
- A core requirement and value is that no one is turned away from care and services are available to all, with fees adjusted based upon ability to pay.
- CHCs collaborate with other providers and organizations to maximize resources and efficiencies.
- And lastly, they are accountable to HRSA for their performance on meeting needs, efficient operations, and clinical outcomes.
Washington State is home to 28 CHCs. North Olympic Healthcare Network (NOHN) was founded in 2015 by transforming a longtime private clinic, Family Medicine of Port Angeles, into the CHC model in an attempt to address the community’s longstanding health care access needs more effectively. NOHN is the only full-scope community health center on the North Olympic Peninsula. Under the CHC model, NOHN has recruited 25 new medical providers who have stayed in our community. It expanded the range of services available to include dental care, behavioral health, optometry, and pharmacy. NOHN has provided medical home access to an additional 16,500 patients since 2016, now caring for more than 18,000 patients and adding another 100-200 patients each month.
Ensuring community access to high-quality and comprehensive healthcare is NOHN’s primary goal and underlies its mission “to provide patient-centered, quality-driven, whole-person healthcare services that are accessible to everyone in the community”.









