MyChart

Important MyChart Update

Starting August 31, 2026, all MyChart users will be required to complete a brief multi-factor authentication (MFA) re-enrollment/setup process at login as part of an Epic security update. Multi-factor authentication is an extra security step that requires two or more different forms of proof to verify your identity before granting access to your account. Going forward, this security requirement must be met to access your account.

  •  When does it take effect?  On or after August 31, on your first sign-in
  •  How long will it take to set up?  2–3 minutes
  •  What are the verification options?  Email, SMS text, or an authenticator app (like Microsoft Authenticator)

If you encounter any issues or need additional support, please contact the MyChart Patient Engagement Center at 1-833-395-2035.

MyChart is Your Access to Your Medical Chart and Your Providers

MyChart is the online program (and App) that gives you access to your electronic medical record. From your desktop, laptop, or hand-held device; whether you’re at work, on the road, or at home, you can securely view your medical information, send and receive messages to and from your providers, and manage appointments, to name just a few of its many functions. MyChart is multi-functional:

  • Request renewals of your prescriptions online.
  • Communicate with your provider. It’s as simple as sending an email, and it’s more secure.
  • Review health education topics and instructions from your provider.
  • Receive test results online. No waiting for a phone call or letter.
  • View your medications, immunizations, allergies, medical history, and other medical information online.

Only you, your provider, and your healthcare team are permitted to view the information sent through MyChart. We use the latest security practices and safeguards to protect your healthcare information.

MyChart Phishing Scam

Our electronic health record (EHR) partner, Providence Community Connect (Epic), recently contacted us about phishing attempts targeting patients, using the MyChart name and logo. While scams impersonating MyChart are not new, there appears to be a recent uptick in activity. Please remain vigilant when receiving emails, text messages, or phone calls claiming to be from MyChart. Avoid clicking on suspicious links and be sure to verify requests for personal or financial information. The following information may be helpful:

How do I protect myself from MyChart scams and fraud?

At this time, Providence/Epic is monitoring the situation. Please contact us at patientexperience@nohn-pa.org if you believe you’ve experienced a phishing attempt related to MyChart.