Important Information for New Patients
Transportation Assistance and Interpretive Services: We offer transportation assistance if you need help getting to your medical appointments. We can also arrange interpretive services if English is not your primary language or if you have hearing impairments. Please contact a Community Resource Navigator for transportation assistance or to request interpretive services: (360) 452-7891, extension 2894.
Sliding Fee Program: We want to remove all barriers to your medical care, including financial barriers. We will provide you care regardless of your ability to pay. Patients that meet federal eligibility guidelines based on household income and family size may qualify for sliding fee discounts on our services through our Sliding Fee Program.
MyChart: We understand our patients have busy lives, and there are times when you need an easy way to connect with your provider’s office. As a patient at North Olympic Healthcare Network, and other Providence Community Connect Partners, you now have the convenience of MyChart. MyChart is the online program (and app) that gives you access to your electronic medical record.
Visit Types: When you come in for an appointment at NOHN, it will be one of three general visit types: preventive care evaluation visit, diagnostic/urgent visit, or maintenance/follow-up visit. Each of these types of visits is likely to effect how your visit is billed and paid.
Prescriptions/Refills: Medications are prescribed or renewed during scheduled visits. Please schedule a medication review visit before you’re out of refills.
Masking: Respiratory viruses remain a threat to public health. Please consider masking in our clinics for the safety of patients and staff. We strongly encourage masking for high-risk patients or patients with respiratory symptoms.
